Committed to Excellence
We are committed to ensuring that you receive excellence in customer service and support. We value your custom and will always do our best to help you and deal with any queries or questions that you may have as quickly as possible in a courteous, honest, efficient manner.  

We ensure that our customer service and support are always of the highest standard and that we use plain English and clearly explain any technical information. In addition we ensure that all invoices are accurate and easy to understand.

With over 10 years of experience our UK 24/7 service and support has gained an enviable reputation for excellence. Excellence is our core company value and something that sets us apart from other hosting companies.

Privacy and Complaints
When dealing with any queries or questions all personal information will be protected and any details of your account will only be discussed with you or an authorized person. All personal information is treated in accordance with the Data Protection Act and our Privacy Policy.

We take any complaints seriously. In the unlikely event that we fail to meet your expectations we will always address any concerns immediately in a fair, honest and friendly manner so that it may be rectified.

For more information regarding our Privacy Policy or Compliant's procedure please visit our Privacy page

Feedback
We always welcome any feedback that you may have on any aspect of our service feel free to get in touch at anytime.

Client Testimonials
“We have been with you for a lot of years now and just wanted to say that I just keep on being impressed by the sheer dedication of all the staff. Nothing is ever too much trouble, not only is your service fast, reliable and accurate but we are always treated with the up most respect a rare things these days and something to be proud of. Keep up the good work. “
Daniele Broccoli
www.britalytravel.co.uk

“Jigthings website has been hosted with Name2Net for over 4 years & they have been wonderful to work with. Problems have been nonexistent & whenever I have had a query they have provided the answer in record time - usually within an hour! Of all the service providers we use it is Name2Net that give the best customer support “
Colin
www.jigthings.com