Information Collected By Name2net

The type of information we collect about you include any details you may provide in a variety of ways such as at the time of registration, order forms or email, any information is collected lawfully and in accordance with the GDPR (General Data Protection Regulation). We will never collect sensitive information about you without your explicit consent.



What information we collect and how we collect it:

When you sign up for any of our services we collect information that is given to us by you which include: name, postal address, contact number, email. We also collect certain data automatically, such as ip address, web browser type, date & time, demographic location.



How your information is used:

We use identifiable information in various ways
- For payment services to our payment service provider
- For us to correctly provide relevant support
- To register domain names on your behalf
- To prevent fraud
- We may use this information to improve our services, for internal records and very rarely for service announcements that may directly affect your account and or services.


We will not sell, distribute or lease your personal information to third parties other than as set out in this Privacy Policy unless we have your permission or are required by a law enforcement agency or regulatory body at their request.


We will not contact you for market research purposes by email, phone, fax or mail.


Once a month we may send a newsletter, which details special offers, added free services, promotions etc.. out of respect for our customers privacy all customers are given the option to opt in to receive the newsletter beforehand and also the option to opt out at anytime thereafter.



Cookies

Name2net use cookies to allow users to interact with our website i.e to order items using the shopping cart and also for anonymous statistical analysis purposes to enable us to provide you with the best possible service. We use cookies to process services ordered, to better understand your needs and to provide you with the best possible service and experience. By using our website with any device you agree that this cookies policy applies to that use in addition to any other terms and conditions which may apply. Your continued use of our website is taken as your acceptance of our cookie policy.



How Do Name2net Use Cookies?

Name2net use cookies to allow users to interact with our website i.e to order items using the shopping cart and also for anonymous statistical analysis purposes to enable us to provide you with the best possible service. Cookies used by Name2net do not contain any information about individuals. We use cookies to process services ordered, to better understand your needs and to provide you with the best possible service and experience. By using our website by any device you agree that this cookies policy applies to that use in addition to any other terms and conditions which may apply. Your continued use of our website is taken as your acceptance of our cookie policy.

Further information can be found at:

https://ico.org.uk/

http://www.allaboutcookies.org/



Personal information sharing and disclosure

This website uses Sagepay for online payment transactions. Sagepay is an online payment service provider and offers the facility to make online payments via credit and/or debit cards. By making payment you agree to the use of your personal data required for payment processing. The personal data exchanged with Sagepay our payment service provider is the purchase sum, name, postal address, email address, contact number and ip address.

We collect information about you to register, renew and maintain domain names with the relevant domain name registry and to manage your account. It is necessary for us to process your information in this way in order to provide the domain name service to you.

In the event the we are purchased by another company or merge with another company then we may share your personal information with that company, in such a case we will notify you in advance.



Retention of information

Unless a longer period is permitted by law we will only hold your data for the period necessary to fulfil the service we provide to you. If we delete your data, it may persist for a finite period on archival media for legal, tax or regulatory purposes, as there may be legal requirements to keep data for a minimum period.



Your rights as the data subject

- To ask us what personal information we hold about you.
- To rectify any personal data that may not be accurate.
- To have us erase any personal data about you if it is no longer necessary for us to continue to process it, or if we have no legal basis to hold or process this information.
- To object to us processing your personal information.
- To have us provide you with a copy of your personal information.



Security

Security is very important to us. We adhere to generally accepted industry standards to protect personal information, while it is being transmitted to us and after we have received it. Access to your account is controlled by login details that are unique to you, it is your responsibility to keep those safe. Although no method of electronic transmission or storage can be 100% secure we take the steps necessary to protect your information. This website uses encrypted SSL (Secure Sockets Layer) to protect information transmitted to us, and although we do use the commercially accepted standard to protect your information we cannot guarantee its absolute security.



Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served to us.



Maintenance of Information

Name2net are committed to ensuring that your information is secure. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. Name2net makes every effort to ensure that there is no loss, alteration or misuse of information but can not guarantee that this will not occur.

You may request details of personal information which we hold about you by emailing us at privacy@name2net.co.uk If you find any inaccuracies we will delete and/or correct the information promptly.



External Web Links

The Name2net website contains links to enable you to visit other websites. Name2net are not responsible for the protection and privacy of any information which you provide whilst visiting these sites. Please ensure that you read the privacy policy pertinent to the website in question. The Name2net privacy policy applies only to the information we collect.



Account Details

You are responsible for the security of any account details such as your username and password. Please ensure that you keep this information in a safe manner and as an added precaution always try to remember to log out when a session has ended.



Contact

If you have any questions or comments about privacy, please email privacy@name2net.co.uk



Complaints & Abuse Procedures

If you have any complaints to an aspect of our service please email complaints@name2net.co.uk Please state clearly the nature of the complaint. We will endeavour to acknowledge your complaint within 3 working days, and we will advise you the consumer how long it may take us to deal with the complaint. You will also be kept informed throughout the whole process regarding the progress of a complaint. In the event of us offering a solution to a complaint and you the consumer find this unacceptable, we will endeavour to offer alternative solutions.

Please contact us immediately at abuse@name2net.co.uk If you suspect that something abusive or illegal has originated from our systems or network. Please include as much information as possible concerning the abuse/illegal activity in order for us to investigate thoroughly and deal with the issue effectively. Any illegal activity will be notified to the police or relevant authority.



Changes to the policy

This privacy policy will be reviewed from time to time and may be changed without notice so please review it frequently. If we make any changes to this policy we will either notify you here on this page, or on our home page.